About Agricultural Bank of China, Dubai Branch Corporate Online Banking
Q1. What is Agricultural Bank of China, Dubai Branch Corporate Online Banking?
The Corporate Online Banking is a self-service online banking service system which is developed inhouse backed by network technologies to meet the diversified demands of corporate customers. Online banking is designed to access and facilitate wide range of banking services and feautures to manage the customer's money securely, conveniently, promptly anywhere.
Q2. What language is supported by the ABC Corporate Online Banking?
All the Web pages can be viewed in Simplified Chinese and English.
Q3. How can I register Agricultural Bank of China, Dubai Branch Corporate Online Banking?
1. The customer has to hold or open a corporate  current account with ABC DUBAI.Refer tariff for any applicable charges.
2. Sign and return "ABC DUBAI Corporate Online Banking Application Form" and other documents to Dubai Branch fully filled signed and stamped by the authorised signatory. (For more details, please contact your Relationship Manager)
3. Obtain the User ID, password notice and Security token from the ABC Dubai, subject to internal approvals and processing of the Online Banking Application Form and other related documents.

First time to use ABC DUBAI Corporate Online Banking Services
Q4. How do I start using ABC DUBAI Corporate Online Banking Services?
Since this is your first time to use ABC DUBAI Corporate Online Banking Services, please enter your password to log in as an administrator to set up the information of operator. After accessing the main page, the administrator can click "operator setting" under "system setting". Then, assign the functions, limits to the users, accounts and activities that the operator is authorised by your company to perform.

 

Login
Q5. What should I do if I lost my Token?
Please prepare and submit a signed and stamped application for re-issuing the security token at our bank's counter. Refer tariff for applicable charges.
Q6. How many times that I log in with wrong password and the system will block my corporate online banking?
The system will block your account when you log in with incorrect password for 5 times or more successively. Please prepare and submit a signed and stamped application to reset the password at our bank's counter. Refer tariff for any applicable charges.
Q7. What should I do if I suspect that my Password has been stolen or exposed to others?
If you suspect that your Password has been comprised or any login is unauthorised, please prepare and submit a signed and stamped application to terminate your online access immediately at our bank's counter. 
Q8. What should I do if I'm not able to login even I have input the correct password?
Should you encounter any difficulties during log in, please contact us at our designated contact number.